Support and Questions:
Frequently Asked Questions: Please see the section titled
FAQ for answers to common questions.
Technical support is available at no charge as
described below. The best way to report problems is with
an email with supporting screen shots with a description
of the error condition sent to support@Syspedia.com. You
can also send e-mail to support@Syspedia.com or postal
mail to Syspedia Computing, Inc., 3213 Duke Street
Suite 805, Alexandria, VA 22314.
When reporting problems, please include the following
- Is the problem re-producible? If so, please
- What version of Operating system are you running?
Mainframe, UNIX, Windows?
- Are you running (Windows 2000, XP Home, XP Pro,
UNIX, AIX, Linux, etc.)?
- What version of Syspedia are you running? (To see
what version of Syspedia you have, choose About
Syspedia from the Help menu.)
- Please include the entire "version" line in your
problem report. If a dialog box with an error message
was displayed, please include the full text of the
dialog box, including the text in the title bar.
- If the problem involves an external program, what
version of the failing program are you using? Please
see the section titled System Requirements for minimum
version numbers for these programs.
- Note: You can get screen help by choosing the
Screen Help from the Help Menu at any time while
Syspedia is active This will display detailed helpful
information related to that particular screen.
Worldwide Support outside the U.S. and Canada may
vary. Please contact the establishment from which you
obtained your PSI-Syspedia product. In most cases
support will be provided through phone or email
To check whether you have the
most recent version of Syspediaź, please check the
Syspedia home page at http://www.Syspedia.com.
Conditions: PSI-Syspedia’s support services are
subject to then-current prices, terms, and conditions,
which are subject to change without notice.